Payment Methods
We accept many forms of payment to be flexible to your preferences. Currently we accept the following types of payment; Paypal, Visa, MasterCard, Discover, American Express, JCB or Cash. We do not accept Money Orders or Personal Checks at this time.

Credit Cards
Orders paid for with your major credit card may be placed online using our secure order form. When placing an order, we will automatically authorize your credit card account for the amount of your order. In stock items usually ship within 1-2 business days after receipt of your order.

Credit Card Address Verification
For everyone's protection, orders paid for via credit card are authorized using our address verification system. Generally, orders paid for via credit card can only be shipped to the billing address of the credit card used for payment.

Order Confirmations
Once you place an order online, you will receive an e-mail confirming your order. When your items ship to you, you will receive another e-mail confirming what items have shipped out, and what tracking numbers are associated with those items.

Item Availability / Inventory
We do our best to keep items listed for sale in stock and ready to ship, however, there will be instances when items go out of stock and become backordered, usually due to delays from the manufacturer. Most item listings include an approx. availability, however backordered items may require more than the listed time period to ship.

What our availability indicators mean: 99% of the items listed for sale at our Store are kept in stock and ready to ship. What is different from many other companies who use fulfillment or 3rd party vendors to ship your items, or don't order items until customer actually place orders. We ship directly to you!

Order Processing
Your orders are processed daily Monday through Friday. Weekend and Holiday orders are processed on the following business day. In stock orders are usually shipped within 1-2 business days from the time that they are placed. Currently, we do not accept orders over the phone (which helps us reduce costs and keep our prices low!).

Backordered & Preordered Items
Backorders - Out of stock items are currently on back order, and will be shipped as soon as they are available from the manufacturer. Please note that we will make every effort to keep all listed items in stock, however, item availability may vary depending on demand, and availability from the manufacturer.

Returns / Defective Products
Defective/damaged products will be replaced immediately (subject to availability), however, before e-mailing us to request a return authorization number, be sure that the package the item was shipped in was not damaged in transit. We have one of the best defective merchandise return/exchange policies in the business!

You MUST notify us within 10 days after the receipt of a defective item in order to qualify for a return for replacement or credit.

We maintain a fairly strict returns policy with general (non-defective) returns are allowed only in special cases (they are evaluated on a case by case basis). In order to keep our prices as low as possible, and keep our service level high, we trust our customers to know what they are ordering when they place an order, and to review their order carefully before finalizing it. All general returns may be subject to a restocking fee, and we can only accept items that are Brand New, and still in the original packaging. Items returned that have been opened or lack a return authorization number will not qualify for any credit, and will be shipped back to you at your expense.

Customs, Duties, and Tariffs
International shipments may be subject to additional customs fees and duties. We do not pre-bill customs fees, and because of the variety and number of regulations imposed by various governments, we cannot be responsible for orders that incur additional customs, tariffs, or duties once they reach the destination country. Any extra fees imposed by your home country will be collected at the time that your order is delivered. Please check your local customs regulations for specific information.